Supercharge Health Plan Engagement with RadiantGraph

Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.

Click to view each of our solutions in more detail:

Supercharge Health Plan Engagement with RadiantGraph

Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.

Click to view each of our solutions in more detail:

Supercharge Health Plan Engagement with RadiantGraph

Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.

Click to view each of our solutions in more detail:

Retain Existing Members Approaching Medicare Age

As payers, losing long-term members to a competitor when they approach Medicare age is a problem that can keep you up at night.

Email

+49%

engagement

Meet Jane.

Jane is thinking if she should stay with your plan when she turns 65.

Problem

  • 11,000 people turn 65 every day and become eligible for Medicare. (stlouisfed.org)

  • Approximately 50% of them switch plans when they transition to Medicare, despite their plan offering Medicare benefits.

  • That’s nearly a $14,000 loss of annual premium for each member who leaves your plan when eligible for Medicare. (kkf.org)

  • Despite years of age-in initiatives by health plans (such as “Stay Blue”), members continue to leave despite their tenure with your plan.

  • Meanwhile, other payers continue to promote Medicare Advantage plan offers to your members. 

Solution

  • As a payer, you possess years of valuable data about your members, but likely send a limited cadence of “one-size-fits-all” communications to your new-to-medicare members during this critical time.  

  • These generic communications make your members feel like strangers when you ignore their plan type, gender, location and specific health conditions. 

  • You know more about your current members than any other health plan, so shouldn’t your communications strategy reflect that?

  • That’s why RadiantGraph develops high-quality, personalized communications to quickly engage your new-to-medicare and transient members with the help of AI. 

Jane Lopez

Managing Hypertension

+ CareForward Campaign

+ Voice Agents

Phone Number

205-631-6481

Zip Code

94114

Location

San Francisco, CA

Member Retention

After

Before

Increased Prescription Refills Month over Month

+256%

Outcome

  • Higher retention with members that turn 65.

  • Jane decides to stay with your plan.

The RadiantGraph Impact

90%

Of marketers say personalization makes their businesses more profitable.

(Think With Google)

2.9X

Improvement in identifying members that could avoid costly surgery with proactive intervention.

3X - 12X

Improvement in target engagement with the RadiantGraph platform.

Retain Existing Members Approaching Medicare Age

As payers, losing long-term members to a competitor when they approach Medicare age is a problem that can keep you up at night.

Email

+49%

engagement

Meet Jane.

Jane is thinking if she should stay with your plan when she turns 65.

Problem

  • 11,000 people turn 65 every day and become eligible for Medicare. (stlouisfed.org)

  • Approximately 50% of them switch plans when they transition to Medicare, despite their plan offering Medicare benefits.

  • That’s nearly a $14,000 loss of annual premium for each member who leaves your plan when eligible for Medicare. (kkf.org)

  • Despite years of age-in initiatives by health plans (such as “Stay Blue”), members continue to leave despite their tenure with your plan.

  • Meanwhile, other payers continue to promote Medicare Advantage plan offers to your members. 

Solution

  • As a payer, you possess years of valuable data about your members, but likely send a limited cadence of “one-size-fits-all” communications to your new-to-medicare members during this critical time.  

  • These generic communications make your members feel like strangers when you ignore their plan type, gender, location and specific health conditions. 

  • You know more about your current members than any other health plan, so shouldn’t your communications strategy reflect that?

  • That’s why RadiantGraph develops high-quality, personalized communications to quickly engage your new-to-medicare and transient members with the help of AI. 

Jane Lopez

Managing Hypertension

+ CareForward Campaign

+ Voice Agents

Phone Number

205-631-6481

Zip Code

94114

Location

San Francisco, CA

Member Retention

After

Before

Increased Prescription Refills Month over Month

+256%

Outcome

  • Higher retention with members that turn 65.

  • Jane decides to stay with your plan.

The RadiantGraph Impact

90%

Of marketers say personalization makes their businesses more profitable.

(Think With Google)

2.9X

Improvement in identifying members that could avoid costly surgery with proactive intervention.

3X - 12X

Improvement in target engagement with the RadiantGraph platform.

Keep Up with RadiantGraph.

Keep Up with RadiantGraph.

Keep Up with RadiantGraph

CASE STUDY

Case Study: Rich Consumer Profiles

Read Case Study

PRESS RELEASE

RadiantGraph Raises

$11M Series A to

Expand AI-Driven

Personalized Engagement

for Health Plans

Read Press Release

REsourceS

Breaking Data Silos in Healthcare

Read Resource

CASE STUDY

Case Study: Rich Consumer Profiles

Read Case Study

PRESS RELEASE

RadiantGraph Raises

$11M Series A to

Expand AI-Driven

Personalized Engagement

for Health Plans

Read Press Release

REsourceS

Breaking Data Silos in Healthcare

Read Resource

© Radiant Graph, Inc 2024. All rights reserved.

© Radiant Graph, Inc 2024. All rights reserved.

© Radiant Graph, Inc 2024. All rights reserved.