Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Improve Individual and Family Plan (IFP) Retention
Families and individuals don’t just wake up one morning and decide to leave. Small disappointments eventually add up to a big decision to change health insurers.
+49%
engagement
Meet Marie.
Marie, a new mom, needs better care for her baby and herself.
Problem
20% of IFP members leave payers every year. (jamanetwork.com)
IFP members tend to be a transient population that is hard to retain for a variety of reasons.
With data spread across multiple sources within payers, how do you pinpoint opportunities to turn negative IFP member experiences into positive ones?
How can you focus on the members most likely to stay, ensure they get the most out of their coverage and won’t leave?
Solution
Dig into satisfaction data with RadiantGraph.
Create Smart Cohorts centered on your most impactful reasons for member churn and focus on the members you can retain.
Raise awareness of plan benefits, without driving unnecessary utilization and increase engagement.
Apply a broad range of Smart Cohorts and AI modeling capabilities that serves up content your IFP members actually need, similar to how Netflix or Spotify suggest shows and music.
Offer synthetic voice agents to both enable low-cost scalable inbound customer services, as well as targeted outbound calls.
Marie Currie
A new mom
+ Nurture & Save Campaign
Phone Number
214-734-2558
Zip Code
75080
Location
Richardson, TX
2024
0
20%
40%
60%
80%
100%
2025
IFP Member Retention Rate
2024 vs 2025
Outcome
Improved Member retention Positive
MLR Impact
The RadiantGraph Impact
90%
Of marketers say personalization makes their businesses more profitable.
2.9X
Improvement in identifying members that could avoid costly surgery with proactive intervention.
3X - 12X
Improvement in target engagement with the RadiantGraph platform.
Improve Individual and Family Plan (IFP) Retention
Families and individuals don’t just wake up one morning and decide to leave. Small disappointments eventually add up to a big decision to change health insurers.
+49%
engagement
Meet Marie.
Marie, a new mom, needs better care for her baby and herself.
Problem
20% of IFP members leave payers every year. (jamanetwork.com)
IFP members tend to be a transient population that is hard to retain for a variety of reasons.
With data spread across multiple sources within payers, how do you pinpoint opportunities to turn negative IFP member experiences into positive ones?
How can you focus on the members most likely to stay, ensure they get the most out of their coverage and won’t leave?
Solution
Dig into satisfaction data with RadiantGraph.
Create Smart Cohorts centered on your most impactful reasons for member churn and focus on the members you can retain.
Raise awareness of plan benefits, without driving unnecessary utilization and increase engagement.
Apply a broad range of Smart Cohorts and AI modeling capabilities that serves up content your IFP members actually need, similar to how Netflix or Spotify suggest shows and music.
Offer synthetic voice agents to both enable low-cost scalable inbound customer services, as well as targeted outbound calls.
Marie Currie
A new mom
+ Nurture & Save Campaign
Phone Number
214-734-2558
Zip Code
75080
Location
Richardson, TX
2024
0
20%
40%
60%
80%
100%
2025
IFP Member Retention Rate
2024 vs 2025
Outcome
Improved Member retention
Positive MLR Impact
The RadiantGraph Impact
90%
Of marketers say personalization makes their businesses more profitable.
2.9X
Improvement in identifying members that could avoid costly surgery with proactive intervention.
3X - 12X
Improvement in target engagement with the RadiantGraph platform.
Keep Up with RadiantGraph.
RESOURCE
Breaking Data Silos in Healthcare
Read Resource
PRESS RELEASEE
RadiantGraph Raises
$11M Series A
Read Press Release
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
Keep Up with RadiantGraph.
RESOURCE
Breaking Data Silos in Healthcare
Read Resource
PRESS RELEASEE
RadiantGraph Raises
$11M Series A
Read Press Release
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
Keep Up with RadiantGraph
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
PRESS RELEASE
RadiantGraph Raises
$11M Series A to
Expand AI-Driven
Personalized Engagement
for Health Plans
Read Press Release
REsourceS
Breaking Data Silos in Healthcare
Read Resource
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
PRESS RELEASE
RadiantGraph Raises
$11M Series A to
Expand AI-Driven
Personalized Engagement
for Health Plans
Read Press Release
REsourceS
Breaking Data Silos in Healthcare
Read Resource
© Radiant Graph, Inc 2024. All rights reserved.
© Radiant Graph, Inc 2024. All rights reserved.
© Radiant Graph, Inc 2024. All rights reserved.