Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Supercharge Health Plan Engagement with RadiantGraph
Use Intelligent Personalization to increase engagement, lower attrition, and improve your CAHPS & STARS ratings.
Click to view each of our solutions in more detail:
Improve Current Medicare Member Retention and Satisfaction
Your current Medicare members don’t just decide to leave overnight. There is a long process of decision making that leads up to it.
+49%
engagement
Meet Jane.
Jane, 65, is thinking about changing Medicare plans
Problem
5 - 15% of enrolled Medicare members leave payers each year. (jamanetwork.com; healthaffairs.org)
Signs of this attrition can include a decrease in your NPS and CAHPS scores.
Before leaving, current Medicare members often report their dissatisfaction, which lowers your STAR ratings.
Lower STAR ratings can cause problems for your bottom line.
Solution
RadiantGraph applies the power of AI to solve this problem before your STAR ratings take a hit and current Medicare members leave.
Pinpoint opportunities to turn negative Medicare member experiences into positive ones.
Identify high-churn populations by collecting member data on low satisfaction and complaints.
Create Smart Cohorts around the most impactful reasons for member churn.
Use predictive modeling to determine which communications and what characteristics would be most likely to encourage each Medicare-related Smart Cohort to stay with you.
Deliver personalized communications that address challenges now and keep members engaged.
Jane Lopez
Managing Hypertension
+ CareForward Campaign
+ Voice Agents
Phone Number
205-631-6481
Zip Code
94114
Location
San Francisco, CA
Outcome
Improved STAR ratings.
Higher member retention (lower churn).
5
5-Star CMS Rating
The RadiantGraph Impact
90%
Of marketers say personalization makes their businesses more profitable.
2.9X
Improvement in identifying members that could avoid costly surgery with proactive intervention.
3X - 12X
Improvement in target engagement with the RadiantGraph platform.
Improve Current Medicare Member Retention and Satisfaction
Your current Medicare members don’t just decide to leave overnight. There is a long process of decision making that leads up to it.
+49%
engagement
Meet Jane.
Jane, 65, is thinking about changing Medicare plans
Problem
5 - 15% of enrolled Medicare members leave payers each year. (jamanetwork.com; healthaffairs.org)
Signs of this attrition can include a decrease in your NPS and CAHPS scores.
Before leaving, current Medicare members often report their dissatisfaction, which lowers your STAR ratings.
Lower STAR ratings can cause problems for your bottom line.
Solution
RadiantGraph applies the power of AI to solve this problem before your STAR ratings take a hit and current Medicare members leave.
Pinpoint opportunities to turn negative Medicare member experiences into positive ones.
Identify high-churn populations by collecting member data on low satisfaction and complaints.
Create Smart Cohorts around the most impactful reasons for member churn.
Use predictive modeling to determine which communications and what characteristics would be most likely to encourage each Medicare-related Smart Cohort to stay with you.
Deliver personalized communications that address challenges now and keep members engaged.
Jane Lopez
Managing Hypertension
+ CareForward Campaign
+ Voice Agents
Phone Number
205-631-6481
Zip Code
94114
Location
San Francisco, CA
5
5-Star CMS Rating
Outcome
Improved STAR ratings.
Higher member retention (lower churn).
The RadiantGraph Impact
90%
Of marketers say personalization makes their businesses more profitable.
2.9X
Improvement in identifying members that could avoid costly surgery with proactive intervention.
3X - 12X
Improvement in target engagement with the RadiantGraph platform.
Keep Up with RadiantGraph.
RESOURCE
Breaking Data Silos in Healthcare
Read Resource
PRESS RELEASEE
RadiantGraph Raises
$11M Series A
Read Press Release
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
Keep Up with RadiantGraph.
RESOURCE
Breaking Data Silos in Healthcare
Read Resource
PRESS RELEASEE
RadiantGraph Raises
$11M Series A
Read Press Release
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
Keep Up with RadiantGraph
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
PRESS RELEASE
RadiantGraph Raises
$11M Series A to
Expand AI-Driven
Personalized Engagement
for Health Plans
Read Press Release
REsourceS
Breaking Data Silos in Healthcare
Read Resource
CASE STUDY
Case Study: Rich Consumer Profiles
Read Case Study
PRESS RELEASE
RadiantGraph Raises
$11M Series A to
Expand AI-Driven
Personalized Engagement
for Health Plans
Read Press Release
REsourceS
Breaking Data Silos in Healthcare
Read Resource
© Radiant Graph, Inc 2024. All rights reserved.
© Radiant Graph, Inc 2024. All rights reserved.
© Radiant Graph, Inc 2024. All rights reserved.